Call & Contact Center Software
Call and contact center software records interactions across phone calls, emails, and chats. It logs call details, tracks customer inquiries and response times, and organizes contact information to support effective communication with customers.
- Cisco BroadWorks
Cisco Systems
Cisco BroadWorks is a cloud platform offering enterprise-grade calling and collaboration with unmatched performance, security, and scalability
- Cisco Business Edition 6000
Cisco Systems
Cisco Business Edition 6000 offers an all-in-one communication solution for up to 1,000 users, featuring voice, video, and messaging.
- Cisco Business Edition 7000
Cisco Systems
Cisco Business Edition 7000 is a comprehensive, all-in-one collaboration solution for fast-growing enterprises, enabling communication on any device.
- Cisco Collaboration Flex Plan
Cisco Systems
Cisco's Collaboration Flex Plan offers customizable subscriptions for meetings, collaboration, calling, and contact center services.
- Cisco Configuration Assistant (CCA)
Cisco Systems
Cisco Configuration Assistant simplifies configuring and deploying Cisco systems, enhancing security and performance with a user-friendly GUI.
- Cisco Finesse
Cisco Systems
Cisco Finesse enhances customer experience with a user-centric, browser-based desktop for seamless, collaborative contact center operations.
- Cisco Hosted Unified Communications Services
Cisco Systems
Cisco Hosted Unified Communications Services offer IP communications benefits without ownership, managed by providers for voice, video, and web use
- Cisco Jabber
Cisco Systems
Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence for effective collaboration.
- Cisco Jabber for Android
aspenONE Asset Performance Management (APM)
Cisco Jabber for Android lets you manage calls, video, and messaging over Wi-Fi, ensuring seamless communication on the go.
- Cisco Jabber for iPhone and iPad
Alibaba Quick BI
Cisco Jabber for iPhone and iPad is a mobile communication tool that enables video calls, messaging, and voice calls on the go.