Cisco BroadWorks is an enterprise-grade platform designed to deliver exceptional calling and collaboration capabilities with unmatched performance, security, and scalability. It is hosted by Cisco's network of over 450 service provider partners across more than 80 countries, ensuring global reach and compliance with local regulations.

Key Features - Integration with Cisco Webex: Seamlessly integrates with Cisco Webex to provide a comprehensive suite of communication and collaboration tools, including messaging, team collaboration, and meetings. - Global Reach and Scalability: Supports over 26 million business users worldwide, catering to enterprises of all sizes, from micro businesses to multinational corporations. - Reliability and Security: Offers mission-critical security, quality, and reliability with up to 99.999% availability and full redundancy. It complies with all regional and country-specific regulations for security, data privacy, and law enforcement. - Comprehensive PBX Features: Provides a full range of PBX features at user, group, site, and enterprise-wide levels. Key functionalities include hunt-groups, auto-attendant, unified messaging, and contact center capabilities. - Open Architecture: Supports IP desk phones from all leading manufacturers as well as desktop and mobile applications. This ensures synchronized devices for seamless workflows and user experiences. - Integrated Communication Functions: Combines calling functions with messaging and team collaboration features. Users can engage in one-to-one and group chats within team collaboration spaces that support presence information, screen sharing, and file sharing. - Scalable Meetings: Facilitates highly secure meetings that integrate audio, video, calling, and collaboration on any device.

Cisco BroadWorks enables service providers to deliver the quality, reliability, and security demanded by enterprises while adhering to local regulations. Providers can bundle collaboration services with PSTN (Public Switched Telephone Network), data connectivity, and related services to meet diverse enterprise needs.In summary, Cisco BroadWorks stands out as a leading cloud business communication platform due to its robust feature set, global reach, integration capabilities with Cisco Webex, and strong focus on security and reliability