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T-Mobile MultiLineT‑Mobile

Unmanaged messaging and communication apps leave your organization open to risk. T-Mobile MultiLine lets your employees call, text, and WhatsApp—all in compliance. All from one app.

Vendor

Vendor

T‑Mobile

Company Website

Company Website

Product details

Closing mobile device compliance gaps Managing the mobile device compliance dilemma Managing your business means a constant flow of texts, emails, and voice messages to clients and employees via mobile devices. But that open stream of communication can present issues regarding security and compliance protecting sensitive information and data in accordance with FTC regulations, TCPA, GDPR, Dodd-Frank and more. Finding the best solution to ensure compliance across all your smart devices is critical. How T-Mobile MultiLine addresses your compliance requirements T-Mobile MultiLine is a communication solution that allows organizations to benefit from employees conducting business over messaging and voice calling, while also providing IT leaders the tools to adapt quickly to meet customer and regulatory needs. MultiLine allows employees of a regulated organization to easily message and call their business contacts while adhering to compliance policies at every turn. Features that benefit your business - End-to-end encrypted messaging: Assist compliance with GDPR, PCI, Dodd-Frank, and MiFID II, plus text redaction (it even integrates with WhatsApp) and attestation to comply with FCC and TCPA regulations. - Regulatory compliance: A safeguarded platform to help protect sensitive communications and client data. - Mobile voice and text recording: Allows for easy data discovery, dispute resolution, training, logging of billable hours, and regulatory compliance. - Seamless archiving: Works with archival platforms including Actiance, ASC, Verba, Nice, Verint and Redbox. - Easily scalable: Deployed as an app on any iOS or Android device. - Carrier agnostic: Available regardless of carrier—no new SIM card necessary. - Carrier-grade voice: Send and receive calls through cellular voice, mobile data and/or Wi-Fi. - Salesforce integration: Call or text via Salesforce with automatic activity logging.