Lucky Orange Surveys is a web-based software tool that allows website owners to collect feedback from visitors through customized surveys. These surveys can be targeted based on visitor behavior, traffic sources, or specific triggers such as page visits or interaction events. The tool supports simple one-question surveys as well as multi-question formats and integrates survey insights with other visitor data including visitor profiles and interaction history to provide a comprehensive understanding of website user experience.

Key Features

Customizable Surveys Create on-brand surveys tailored to gather feedback on products, shipping options, site layout, and usability.

• Supports single-question and multi-question formats
• Powerful reporting to analyze survey responses

Targeted Audience Triggers Decide when and where surveys appear based on visitor behavior and traffic source.

• Show surveys only to new visitors or specific UTM traffic sources
• Launch surveys based on visitor interactions with simple or advanced triggers

Visitor Profiles Integration Link survey responses to detailed visitor profiles showing every interaction.

• Track forms completed, pages visited, and survey feedback collectively
• Use visitor insights to better understand user journeys

Survey Metrics and Reporting Access overall metrics such as response rate alongside individual visitor feedback.

• Study trends and identify customer preferences
• Integrate survey data with other Lucky Orange communication tools

Benefits

Enhanced User Insights Gain deeper understanding of customer opinions and site usability issues.

• Identify pain points that affect visitor experience
• Discover which product ideas resonate most with customers

Improved Survey Targeting Deliver surveys only to relevant visitor segments, reducing survey fatigue and improving data quality.

• Customize survey triggers for precise timing
• Target by new visitors or specific marketing campaigns

Comprehensive Analytics Combine survey data with visitor behavior analytics to make well-informed decisions.

• Access detailed interaction histories linked to survey answers
• Improve website design and user engagement based on data

All-in-One Toolkit Use the full range of Lucky Orange tools alongside surveys for a holistic understanding of website performance.

• Streamlined workflow without needing multiple platforms
• Consistent data integration across all tools