Overview: Unlock seamless IT support with our ScreenConnect. Enjoy secure, flexible remote access tailored to your business needs—available in cloud or on-premise options. With universal compatibility across devices, a customizable interface, and a robust suite of support tools, you can enhance productivity and streamline workflows. Advanced security protocols protect every connection, while integrations with ConnectWise solutions optimize your operations. Elevate your IT support across various industries, ensuring efficient problem-solving and collaboration.

Key Features: - Suite of Support Solutions: Boost productivity with a range of fast-response solutions for hassle-free support. - Flexible Hosting Options: Choose between cloud or on-premise hosting, tailored to fit your business needs. - Universal Compatibility: Support Windows, Mac, Linux, and mobile devices seamlessly from one powerful platform. - Customizable Interface: Personalize your remote support experience with over 1,000 customization options. - Scalable Solutions: Effortlessly expand your remote support capabilities as your business grows. - Security-First Approach: Advanced encryption and security protocols protect every device, allowing you to focus on what matters. - ConnectWise Integrations: Enhance workflows by integrating with existing ConnectWise solutions, including RMM, PSA, Automate, and SmileBack.

Innovative Tools for Enhanced Support: - ScreenConnect Toolbox - Manage: Upload and share tools easily across locations. - Deploy: Execute tools remotely without installation. - Collaborate: Share scripts during sessions for improved problem-solving. - ScreenConnect Backstage - Remote Access: Assist users in the background without disrupting their work. - Command Center: Execute scripts and commands seamlessly. - Secure File Management: Transfer files invisibly to the end user. - Extension Library - 100+ Integrations: Streamline workflows with various extensions. - Develop: Access templates or create custom extensions. - Share: Publish your extensions in the ConnectWise Marketplace. - ScreenConnect View - Clarity in Troubleshooting: Access the user's device camera for a firsthand look at issues. - End User Collaboration: Empower users to assist in real-time problem resolution. - Control and Capture: Manage camera feeds for effective troubleshooting.

Feature overview according to plans: - Multi-monitor support - In-session chat - Remote support - File transfer - Remote printing - Remote toolbox - Mobile technician support - Branding & customization - 1 session limit - 10 unattended access agents - Backstage (Standard, Premium) - Remote command line (Standard, Premium) - Wake-on-LAN (Standard, Premium) - Session recording (Standard, Premium) - VoIP audio (Standard, Premium) - Support for iOS and Android mobile guest clients (Standard, Premium) - Up to 3 sessions per tech (Standard) - Unlimited unattended access agents (Standard) - Video auditing (Premium) - Generate custom reports (Premium) - Remote diagnostics toolkit (Premium) - Remote camera sharing (View) (Premium) - Up to 10 sessions per tech (Premium)

Elevate Your IT Support Across Industries Our remote support solutions are designed to power IT across various sectors, including government, education, technology, restaurants, retail, and finance.