GE’s Network Outage Management is a Trouble Call and Outage Management System that forms an integral part of the e-terradistribution suite of applications. It allows operators to manage unscheduled and planned network outages from within a unified operating environment that integrates Switching Operations, SCADA, Automated Metering Data, Crew Monitoring and Real-Time Network Analysis. From the initial notification of a fault through prediction, crew assignment and restoration switching to return-to-normal, the dispatcher is able to work from a single set of network views. All the necessary information for each phase of the job is clearly presented in a way that allows the dispatcher to manage each outage efficiently while also staying aware of other network activity.