Dentrix Customer Service Plan

Subscribe to the latest innovations and rapid responsiveness with an annual Dentrix software support package.

97% customer satisfaction rating!

Let’s face it. Dental practices like yours have zero time to troubleshoot software. That’s why purchasing our Dentrix Customer Service Plan makes sense, delivering peace of mind and confidence that all your Dentrix software issues will be handled swiftly by our top-rated customer service team.

What’s it like to be on a Dentrix Customer Service Plan?

At opening: preparation and scheduling

Dentrix automatically sends out appointment reminders and confirmations via text or email to patients. Any issues with setup can be quickly resolved by Dentrix support, which is available as part of the Dentrix Customer Service Plan.

Mid-morning: case presentation and financial planning

The latest Dentrix upgrade offers access to improved clinical AI and case presentation tools, better integration with treatment plan estimates, and expert assistance if any configuration advice is needed.

Afternoon lunch break: Time to get caught up on new Dentrix training available

Having a Customer Service Plan provides training resources and webinars, helping staff stay up to date with Dentrix’s latest tools and best practices.

End of Day: preparation for tomorrow

Best of all, because your practice is enrolled in an annual Customer Service Plan, regular backups are managed or advised, and if any update issues arise, Dentrix support is on hand to guide the team.

A proactive approach to dental software support.

One of the best ways to empower your team, manage your account online, and reach expert Dentrix customer support easier is by enrolling in our Dentrix Customer Service Plan

Regular updates and preventative support

Help avoid costly problems and system failures, potentially reducing the need for emergency support and repairs.

Decreased downtime and disruptions

Communicate with our Dentrix support team in real-time in product, enabling quick resolution of issues and questions.

Predictable support expenses

An annual support plan offers predictable, fixed costs, making it easier for practices to budget and manage other expenses.