Reimagining the telecom experience together The new Customer Engagement Platform by Amdocs & Microsoft is designed to enable CSPs to provide their customers with simple, digital-first, AI-driven intuitive experiences with an all-encompassing marketing, sales, commerce and service platform, serving consumer and enterprise customers on a single, open, telco and cloud-native platform. Now with built-in generative AI and copilots across the entire portfolio, inclusive with telco-specific use cases serving multiple organizational users and customers, powered by the combination of the Amdocs amAIz Platform with Microsoft Copilot Benefits - AI-powered marketing, sales, commerce, and customer service: Real-time, AI-driven contextualized and harmonized end-user experiences and journeys across all channels and applications and customers’ life-cycle. - Frictionless experience: Contextualized and harmonized end-user experiences and journeys across all channels and applications, with a seamless employee experience. - Built for telco: Combining the best of Microsoft and Amdocs in one solution that simplifies telco complexities and serves consumer and enterprise businesses across the entire lifecycle on a single platform. - Business agility: Leveraging open APIs and top notch technologies including AI, low-code/no-code and cloud to drive automation, fast time to market and maximum flexibility. - A complete solution: A single platform that supports CSPs’ entire sale-cycle for consumers and enterprises, from lead to post-purchase. - Supercharged productivity & collaboration: Boost efficiency with connected applications to sell more and resolve issues faster with Integrated collaboration across applications.