Overview

Benchmark Gensuite’s Contractor Management is a cloud-hosted, SaaS solution that centralizes contractor firms, qualifications, training records, project assignments, and safety performance data. It enables pre-qualification surveys and contractor portals, tracks certifications and insurance, supports behavior-based safety and field observations, and provides dashboards and analytics for real-time metrics and trend monitoring — all designed to reduce operational risk, ensure compliance, and improve contractor safety performance across multi-site operations.

Features and Capabilities

• Central Contractor Repository: Maintain a shared company-wide database of contractor firms, firm details, and historical records for fast lookup and centralized oversight.
• Pre-Qualification & Onboarding: Electronic pre-qualification surveys and intake, automated reminders, and re-qualification deadlines to ensure contractors meet site requirements.
• Contractor Portal: Dedicated portal for contractor firm representatives to complete surveys, upload documents, view firm info, and track project assignments.
• Training & Certification Tracking: Log training, certifications, and multiple certificates of insurance per contractor employee or firm; integrate training compliance with LMS capabilities.
• Behavior-Based Safety & Field Observations: Capture safety observations tied to contractors using standardized behavior libraries and focused at-risk acts and conditions to reduce incidents.
• Inspections & Permits Integration: Link contractor activities to inspections, permit-to-work, and incident workflows to close the loop on safety and compliance.
• Batch Upload / Import: Bulk import contractor records and documentation to accelerate onboarding of multiple firms.
• Audit Trail & Compliance Evidence: Track changes for pre-qualification records and maintain evidence for regulatory compliance and internal audits.
• Dashboards & Analytics: Real-time dashboards and reporting for contractor safety metrics, incident trends, and program performance to support data-driven decisions.
• Action Assignment & Notifications: Assign tasks and corrective actions by contractor firm with automatic email notifications and assignment tracking.
• Mobile Access: Mobile app support for field capture, photo evidence with drawing, forms, and offline capabilities so contractors and staff can act from the field.
• AI Enhancements: Generative AI summaries to produce contractor firm summaries and assist with reports, investigations, and regulatory text extraction.