Overview: ConnectWise PSA (formerly ConnectWise Manage) is a powerful business management solution designed for as-a-service MSPs. It streamlines workflows through AI-driven automation, enhancing efficiency and allowing teams to focus on customer relationships. With centralized IT management and seamless integration with third-party tools, ConnectWise PSA™ provides a unified work environment. Key features include project management, time tracking, billing automation, and a responsive service desk. Experience continuous innovation and maximize your solution investments with ConnectWise, transforming your business operations and customer satisfaction.

Key Features: - AI Assistance for Hyperautomation: Boost productivity with AI-driven tools that streamline workflows, allowing your team to focus on customer relationships. - Centralized IT Management: Seamlessly integrate with third-party and ConnectWise solutions for a unified work environment. - ConnectWise Sidekick™ for PSA: Enhance customer experience with rapid ticket resolution through AI and machine learning, available directly in Microsoft Teams. - Continuous Innovation: Stay ahead with ongoing updates and features that redefine business management for modern MSPs. Join our webinars for insights into future innovations. - ConnectWise Asio™ Platform: The first platform tailored for MSPs, combining generative AI and automation for enhanced customer satisfaction and operational speed. - Powerful Integrations: Achieve a single-pane-of-glass IT management experience by integrating with your preferred tools and services.

PSA Software Features: - Pipeline Building: Strengthen and predict your sales pipeline to enhance communication with prospects. - Service Desk: Maintain a responsive and effective service desk, regardless of challenges. - Billing Automation: Simplify recurring billing through automation, ensuring timely payments. - Time Tracking: Monitor billable and non-billable time meticulously by client, project, or task. - Project Management: Oversee multi-faceted projects to meet deadlines and budget commitments. - Reporting: Utilize a robust reporting engine for actionable insights to drive data-driven decisions.