Overview

Benchmark Gensuite’s Behavior-Based Safety (BBS) / Safety Observation software digitizes workplace safety observations so organizations can capture frontline behaviors and conditions, analyze trends with integrated analytics, and close improvement loops with corrective actions and assignments. The solution supports configurable observation forms, mobile/offline capture, standardized behavior libraries by risk category, and dashboards that connect field observations to program-level insights — enabling proactive, measurable safety improvements across sites.

Features and Capabilities

• **Core Functionality: **Capture behavior-based observations with configurable forms; support for mobile and offline entry; photo attachments and QR/code integration for assets.
• **Observation Management & Workflows: **Standardize behavior lists and risk categories; route observations to owners; assign corrective actions (CAPA) and track closure from observation → action → verification.
• **Analytics & Dashboards: **Built-in dashboards and charts aggregate observations by site, behavior type, and risk; enable trend analysis, leading indicator tracking, and site-level scorecards to prioritize interventions.
• **Mobile & Field Enablement: **Mobile-first design with offline capability for field crews; photo upload with annotation; QR code scanning to link observations to equipment or locations.
• **Integration & Platform Capabilities: **Part of the unified Benchmark Gensuite EHS platform — integrates with incident management, inspections, CAPA, obligation tracking, and wider EHS/ESG modules for an end-to-end safety program.
• **Configurable Risk Models & Templates: **Configure risk categories, observation templates, and role-based views to match site-specific BBS programs while preserving centralized governance and consistency.
• **AI & Automation (Platform Enhancements): **Platform-level AI (Genny®) assists with report generation, summarization, and suggesting actions from observation text to speed investigations and assignments.
• **Deployment & Scale: **SaaS delivery with global language support and multi-site deployment; used in large/enterprise environments for consistent and scalable BBS program execution.